Lotus Mu (www.lotusmu.com) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.

We collect the following information:

• Account information (username, email)
• Game progress and statistics
• Payment information for virtual currency purchases
• Technical information (IP address, browser type, device info)
• Communications with our support team

We use your information to:

• Provide and maintain the game service
• Process your payments and deliver virtual items
• Communicate with you about your account and the game
• Prevent cheating and protect our services
• Improve our services and fix issues

As a user, you have the right to:

• Access your personal data
• Correct any mistakes in your information
• Request deletion of your data
• Object to certain uses of your data

We take security seriously and use appropriate measures to protect your information. However, no internet transmission is completely secure, so please use strong passwords and keep your account information safe.

Payment information is processed securely through our payment providers. We do not store complete credit card information on our servers. All transactions are protected with industry-standard encryption and security protocols.

Our service is not intended for users under 16 years old. If you are under 16, you need parent or guardian permission to use our service.

We may update this policy from time to time. We will notify you of any significant changes through the website or by email.

For questions about your privacy or data protection, you can:

• Email our privacy team at [email protected]
• Reach us on Discord for immediate assistance
• Submit a request through our Help Center